Keeping Cyber Safe
at the Workplace
Instructor : James Cook Institute
2 Days
Intermediate
Who is this for
- Business Leaders
- Learning Management Committee
- Human Resources Development Champions
- Workplace Talent
- Learning and Development professionals with at least two years of experience
Course schedule
Session 1: 19 – 20th October
Session 3: 2 – 3rd November
Session 3: 21- 22nd December
Apply now
For individual
Fill out the form at the end of this page
For corporate
Complete the form and email to mailer@eli.academy
Course synopsis
With the advancement in technology, the majority of an organisation’s work activities are being performed online instead of being paper based. The objective of our course is to ensure that employees in the organisation are educated and trained to support organisational efforts in identifying cybersecurity threats, developing materials for cybersecurity education and implementation of cybersecurity awareness programmes.
Course objective
Learning how to acquire customers is crucial for the success of any business. It’s not enough to simply attract new customers; professionals also need to be equipped with the skills to secure, manage, and grow long-term client relationships. A strong focus on customer acquisition can lead to increased profits and business growth. In fact, a study by Bain & Company found that increasing customer retention rates by just 5% can lead to a significant increase in profits, ranging from 25% to 95%. This highlights the importance of developing a robust customer acquisition strategy to ensure long-term success.
This course, therefore, aims to equip professionals in retail, property, or any other forms of business with the skills they need to build relationships, close deals, and increase revenue, while also improving customer retention, enhancing brand image, increasing competitiveness, and fostering innovation.
- Learn to master the art of customer acquisition for lasting business success.
- Discover the vital skills required to build and nurture client relationships, boost revenue, and enhance brand competitiveness.
- Gain the knowledge to increase profits and drive innovation while securing long-term customer loyalty.
Target audience (Operational, Supervisory & Managerial)
This training is relevant to employees in operational and supervisory positions that need to be aware of and deal with security and cybersecurity issues in their job roles.
Assumed skills
- Workforce Skills Qualifications (WSQ) Workplace Literacy (WPL) level 4.
- Be able to read and write English at a proficiency level equivalent to WSQ WPL level 4.
- Be able to manipulate numbers at a proficiency level equivalent to WSQ Workplace Numeracy (WPN) level 4.
- Learners to have minimum GCE ‘O’ level or ITE certificate education.
- Learner should have at least 1 year’s working experience in any industry.
- Learners should have basic IT literacy skills.
Course content
Learning unit 1: How Cybersafe are we?
Everyone has a role to play in ensuring that their organisations are safe from cybersecurity threats. This units covers basic concepts related to cyber risks, threats and they will learn to align themselves with their organisations’ approach to maintain cybersecurity.
Topics
- Information and cybersecurity
- Organisational approach to cybersecurity
- Types of cybersecurity threats
- Phishing
- Malware
- Identify Theft
- Online Scams
- Computer Hacking
- Methods to identify cyber risks
Learning unit 2: Secure your Cybergates!
This unit will expose learners to different types of security awareness programmes, skills to develop security education materials and methods of reviewing the effectiveness of the materials developed.
Topics
- Security awareness programmes
- Developing communication plan
- Development of Security education materials
- Review effectiveness of security education materials
Learning unit 3: Stay on GUARD!
This unit will teach learners how to plan, organise and monitor effectiveness of security awareness programmes and activities for their organisations.
TOPICS
- Reporting & responding to cyber risks
- Policy and procedures
- Execution of security awareness activities
- Identifying objectives and purpose of security awareness activities
- Assessment of staff awareness through quizzes, workplace security review, dumpster diving and phishing attack simulation
- Implementation of security awareness projects
- Effectiveness of security awareness programmes
Course fee
Course fee (government sponsored)
Funding Type
Full Fee
GST
Funding Amount
Net Fee Payable (Incl GST)
SME
$600
$48
$480
$228
Non-SME
$600
$48
$300
$348
Non-SME
(MCES)
$600
$48
$420
$228
SME: Company registered or incorporated in Singapore AND employment size of not more than 200 or with annual sales turnover of not more than $100 million
Non-SME (MCES): Employee is Singaporean aged 40 years and above
Course Fee Funding:
SME: 70% of course fee
Non-SME: 50% of course fee
Non-SME(MCES): 70% of course fee
- Eligible for Absentee Payroll Funding
$4.50 per training hour capped at $100,000 per enterprise per calendar year
- Eligible for SkillsFuture Enterprise Credit (SFEC)
Course fee (self-sponsored)
Funding Type
Full Fee
GST
Funding Amount
Net Fee Payable (Incl GST)
MCES
$600
$48
$420
$228
Normal
$600
$48
$300
$348
MCES: Singaporean aged 40 years and above
Normal: Singaporean / PR aged 21 years and above
Course Fee Funding:
MCES: 70% of course fee
Normal: 50% of course fee
- Eligible for SkillsFuture Credit
- Eligible for PSEA Funds